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Contact the organisations

HM Revenue & Customs
Complain about HMRC

Valuation Office Agency
Complain about VOA

How to Complain

The Adjudicator's Office cannot consider a complaint until you have completed both Tier 1 and Tier 2 of the complaints process.

You can download a leaflet on the complaints procedure on our publications page.

Tier 1: Department's initial review

Tier 2: Department's internal review

Independent review by the Adjudicator's Office

Final review by the Parliamentary Ombudsman

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